Customer Service

You can find frequently asked questions further down on this page. If you cannot find an answer to your question there, you are welcome to contact us through our contact form or call our customer service at 090-222 88.

Our customer service's opening hours can be found to the right on this page. If our customer service isn't open, you can contact us through our contact form

You can get guidance in booking your ticket online through our customer service. This is free of charge. If you decide to let our customer service book your entire trip for you, an additional cost of 225 SEK applies.

Frequently Asked Questions

You can find questions that are frequently asked below.


How much baggage can I check in for my flight?

You can see the baggage allowance for your flight in the search results by clicking on Terms and conditions next to the departure you are interested in.

When you book a Norwegian flight through Umeåflyg there is always a baggage allowance of 2 checked bags per person regardless of the ticket type.

We reserve the right to amend the information on this page without notice to you from time to time.

customer service

Opening Hours
Weekdays: 14:00-16:00
Dag before public holiday: 12:00-14:00
Weekends: Stängt
Contact Information
Phone: 090-222 88
Email: Use our contact form